Privacy Policy

Introduction

peakmomentumum Lda. ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website peakmomentumum.top or use our services.

Data Controller Information

The data controller for your personal information is peakmomentumum Lda., a company registered in Portugal with registration number 178239546, VAT number PT175934628, located at Rua Augusta 18, 4720-356 Braga, Portugal.

Data Collection

We collect several types of information from and about users of our website and services. The data we collect includes:

• Personal identification information (name, email address, phone number)
• Company information when provided through our contact forms
• Technical information about your device and internet connection
• Usage data about how you interact with our website
• Communication records when you contact us
• Cookie and tracking data as described in our Cookie Policy

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. Specifically, we use your information to:

• Provide and improve our procurement consulting services
• Respond to your enquiries and provide customer support
• Send you information about our services that may interest you
• Analyse website usage to improve user experience
• Comply with legal obligations and protect our legal rights
• Prevent fraud and ensure website security

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our website and conducting our business
• Legal authorities when required by law or to protect our rights
• Business transfers in the event of a merger, acquisition, or sale of assets

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for three years, whilst website analytics data may be retained for up to 26 months in accordance with Google Analytics settings.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent where processing is based on consent

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. We ensure that such transfers are protected by appropriate safeguards, including standard contractual clauses approved by the European Commission.

Security Measures

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us using the following information:

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados) or the supervisory authority in your country of residence.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR: legitimate interests for business operations and website analytics, contractual necessity for service provision, consent for marketing communications and cookies, and legal obligations for compliance requirements.